The Website

The website is updated by
E.M. Richford Limited
Curzon Road
Chilton Industrial Estate
Sudbury, Suffolk CO10 2XW
United Kingdom (UK)
Tel: +44 (0) 1787 375241 Registered in England: No. 151054
Registered Address: Devonshire House, 60 Goswell Road, London EC1M 7AD

Limitations of use and use of content
All content including Intellectual Property belongs to E.M. Richford Ltd. or its suppliers.
Subject to limitations below you are authorised to use the content for personal or non-commercial purposes, this use shall be limited to:

•Viewing on a computer screen
•Printing individual pages
•Storing individual pages electronically (disk)
•Storing individual downloads electronically (disk)

The content is owned by E.M. Richford Ltd. however E.M. Richford can take no responsibility for the accuracy or completeness of material on the site.

Links to other websites: E.M. Richford takes no responsibility for the content or availability of any other websites linked to personalimpressions.com.
The privacy policies of these other sites may significantly differ from that of 'personal impressions’. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.
Limitations
•You may not distribute content without prior written permission from E.M. Richford Ltd.
•You may not supply content to others, without prior written permission.
•You may not pass off content as your own.

Availability
E. M. Richford Ltd. takes reasonable care to keep the 'Personal Impressions’ website available to you, however we offer no warranty that the site will be available at any specific time. Due to both operational and security issues certain parts of the site may or may not be available to you.

Registering
'Personal Impressions' requires that customers leave an email address, name address and postcode. These are used to better serve the users. This information is used to allow us to notify customers of crafting events in their neighbourhood and to be emailed regular updates and information about crafting products and to allow our trade customers to use the online ordering system.
If you do not wish to receive these emails or would like to change the details held, please contact Customer Services on 01787 375241 or email customerservices@personalimpressions.com

Passwords
It is the customers’ responsibility to keep their passwords for the trade area of our site confidential.

Prize Draw

No Automated Entries
“automated entries are not allowed and will be disqualified”.

Personal Impressions offers regular prize draws, the winning selection is made purely at random.
Please note:
*Personal Impressions may use your email address to contact you regarding special promotions and Workshop Events in your area.
*Personal Impressions will not share this email address with any other parties.

Contact
If you need to contact ' Personal Impressions' please use the contact us section on the website.

Data Protection Statement

Website Visitors

Personal Impressions takes its responsibilities regarding the protection of personal privacy very seriously. Any personal data requested on our website will be held securely and processed in accordance with the requirements of the 1998 Data Protection Act.
In each case where you may be invited to submit personal data, such as an e-mail or postal address or a telephone number, you should find a clear statement of:
• what data will be held
• the purposes for which the data will be held
• a contact name, e-mail address or telephone number to use should you wish to check or amend the data held, or request the deletion of that data
• whether any of the data will be disclosed to any third party, and if so, to whom.
If, after reading such a statement, you choose to submit any personal data, you are thereby giving your consent for that data to be held and processed for the stated purpose or purposes. If you find that such information is not available, or if you feel that it is unclear or inadequate, please contact customerservices@personalimpressions.com or call Customer Services on 01787 375241.

Staff
As an employer, E.M. Richford Limited takes its responsibilities regarding the protection of their employee's personal privacy very seriously. E.M. Richford Limited holds staff information purely for company use. If, for any reason, staff data needs to be passed to a third party, E.M. Richford Limited will obtain consent from the individual concerned, prior to disclosure.
Staff biographical details may be found on some Web pages. Where this occurs, these members of staff have given their consent for such information to be made available. However, publication in this way does not mean that such data have been placed into the public domain. E.M. Richford Limited retains control and copyright of such data and the data must not be reproduced or further processed without E.M. Richfords authorisation.

Customers
As a supplier, E.M. Richford Limited takes its responsibilities regarding the protection of their customer's personal privacy very seriously. E.M. Richford Limited holds customer information purely for company use. If, for any reason, client data needs to be passed to a third party, E.M. Richford Limited will obtain consent from the individuals concerned, prior to disclosure. E.M. Richford Limited does not sell or exchange customer data with third parties.
If you have any questions regarding the data protection statements found on this page please contact customerservices@personalimpressions.com or call Customer Services on 01787 375241

Privacy Policy

Data Protection Principles.

These require personal information to be:
• fairly and lawfully processed;
• processed for limited purposes;
• adequate, relevant and not excessive;
• accurate;
• not kept longer than necessary;
• processed in accordance with your rights;
• kept secure;

We will collect and process information in accordance with the following policies:
1. We respect your personal information and undertake to comply with applicable Data Protection legislation.
2. All data collected from you will be transmitted to servers where it will be processed.
3. Collecting information provides specific benefits to our website visitors. Collecting your information will allow us to process your order and to better advise you of goods and services that may be of interest to you.
4. We use the information for the following purposes:
a. processing any order or enquiry from you
b. processing your interest in us, whether as a potential employee or customer or supplier
c. for statistical purposes to improve the services we provide
d. to administer our business
e. to notify you of topics that may be of interest to you
f. completing or supporting any transaction or activity you have with us
g. tailoring the website for its visitors
h. analysis and reporting
i. contacting our visitors for promotion of the site or products.
j. You are under no obligation to provide any personal data if you do not wish to.

Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users' personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

Version 1.2 – 11-02-2013